CANCELLATIONS
- Your booking is completed/secured once you make a payment. You will receive a confirmation email immediately after payment is made.
- You cannot cancel your booking directly through the website. If you want to cancel, you need to contact us by replying to the original booking confirmation email!
- You can get a full refund if you cancel at least 48 hours before the start of the session.
- You can get a full refund within 48 hours of the start as well but only if the session is not fully booked.
- If you cancel within 48 hours before the sessions starts and the session is fully booked, we can only offer a refund if your spot gets re-booked.
- Regarding points 4. & 5. above, please note, while we are doing our best to monitor emails, there is a chance we don’t see your cancellation on time if it arrives last minute -either before the session gets full up or before the session starts – hence we can’t go through the process of trying to re-book, in which case we can’t offer a refund.